Welcome
Anyone can be a debtor.
The Standard Up-Front
We always work well within the state and federal laws. We are licensed and bonded in Washington state. This is part of our commitment to our ethical pursuit of excellence. We are members of the largest credit reporting agency in the United States (Equifax.) If an account placed by your firm is not paid within thirty days it will be reported against a consumer’s credit for seven years from your date of service. We are members of the American Collectors Association (ACA), which is the largest and most reputable union of collection agencies in the world. Additionally, we are proud members of Community Association Institute.
Split Shift and Skip - Tracing Collectors
We call your consumers during normal working hours, evenings and Saturdays, but feel confident that we make our calls only during the hours specified by law. Many companies use automatic dialers and avoid in-depth searching for "skipped" debtors. Our collectors work and call at various times so that we can talk to debtors when they are available. We do not use automatic dialers, so that caller ID issues, refusal to accept blocked numbers or numbers no longer in service do not frustrate our collection efforts. We work hard to track down the data that will allow us to collect.
Collections at Over Twice the National Average
The national average for collections on accounts is 16.1% according to the ACA. We collect an average of 42%. This means more money in your pocket, plain and simple. Remember, the key is not a company's rate they charge for collections but their recovery rate. We far surpass our industry's standards and work hard to maintain this great rating.
No Up Front Fees
We only charge you when we collect.
Legal Action
We have a full time legal department dedicated to securing your payments and giving you the confidence that all your accounts will be handled within state and federal laws applicable to collection procedures.
